Every effort is made to ensure customers satisfaction at Swiss Beauty, and thus there is a rather simple retur
n and exchange policy. If for any reason you are not fully satisfied with your purchase, you will be able to return the products you ordered and received within fifteen (15) days.
To start with, when returning the product, it should be in its unused condition packed in its original package and the process should be done with a valid receipt or the copy of the purchase order. To return a product to Swiss Beauty, you have to call or email the company customer service to get an RA number and further information on the process.
In case the returned items are non-defective they shall be received and inspected, followed by reimbursement of the buying price to the initial mode of payment within a few business days. Returns are also possible if instead of money back guarantee you would like the product to be exchanged.